Payment, Cancellation, and Refund Policy

Payment

1. Payment Methods:
   • We accept payments through credit cards, PayPal, Stripe, and bank transfers.
   • All transactions are processed securely.
2. Payment Confirmation:
   • Upon successful payment, you will receive a confirmation email with details of your enrollment and transaction.
3. Currency:
   • All course fees are in USD.
4. Taxes:
   • Prices listed do not include applicable taxes. Any taxes imposed by local authorities will be added to the total purchase price at checkout.

Cancellation

1. Cancellation by Participant:
   • Participants may cancel their enrollment within 3 days of the course start date.
2. Cancellation Process:
   • To cancel, participants must notify us in writing via admin@medneed.com. The cancellation will be effective upon receipt of the written notice.
3. Refund Eligibility:
   • Refunds for cancellations will be issued as follows:
     • 100% refund if canceled within 7 days, 50% refund if canceled within 3 days, no refund if canceled on or after the course start date.
4. Non-Attendance:
   • No refunds will be provided for participants who do not attend the course without prior notice.

Refund

1. Refund Processing:
   • Refunds will be processed within 7 business days of receiving the cancellation notice.
2. Refund Method:
   • Refunds will be issued using the original payment method.
3. Refund Exceptions:
   • In exceptional circumstances, we reserve the right to review and approve refunds on a case-by-case basis.
4. Course Changes or Cancellations:
   • We reserve the right to modify or cancel a course. In such cases, participants will be notified, and they may choose to receive a full refund or transfer to another course.

Contact Information

For any questions regarding our Payment, Cancellation, and Refund Policy, please contact us at admin@medneed.com.