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BetterHelp is a leading online therapy platform that connects users with licensed therapists, providing convenient and accessible mental health support. Established in 2013, BetterHelp has served nearly 700,000 clients, offering access to over 14,000 trained mental health professionals.

Key Features:

  • Access to a vast network of licensed therapists: BetterHelp boasts a team of over 14,000 dedicated mental health professionals, ensuring users can find a counselor that suits their needs.
  • Flexible communication methods: Users can connect with their counselor via phone call, video sessions, live chat, or unlimited secure messaging, providing convenience and flexibility in accessing therapy.
  • Online journal feature: BetterHelp offers an online journal feature where clients can track their progress and share entries with their counselor, fostering a collaborative and supportive therapeutic environment.

Use Cases:

  • Individuals seeking support for a range of mental health concerns, including stress, anxiety, depression, self-esteem, grief, and interpersonal relationships.
  • Users looking for a convenient and discreet way to access therapy from the comfort of their own home.
  • Those interested in a platform that offers both asynchronous messaging and live sessions, providing flexibility to accommodate various schedules and preferences.


  • Extensive network of licensed therapists, ensuring users can find a counselor suited to their needs quickly.
  • Flexible communication options, including asynchronous messaging and live sessions, allowing for convenient access to therapy.
  • Online journal feature for tracking progress and sharing thoughts with the counselor.
  • Positive feedback from users regarding the effectiveness of therapy sessions and the skills of their counselors.


  • BetterHelp does not accept health insurance, requiring users to pay out-of-pocket for therapy services.
  • Lack of psychiatrists on staff means users requiring medication management may need to seek additional support elsewhere.

BetterHelp offers a comprehensive and convenient online therapy experience, with a vast network of licensed therapists and flexible communication options. While it may not accept health insurance and lacks psychiatrists on staff, users consistently praise the effectiveness of therapy sessions and the support provided by their counselors.

Learn more: http://betterhelp.com